Synthesis IVDIVO Ltd · Participant support
Use this form to give notice that you wish to cancel a course, seminar or other learning purchase from Synthesis IVDIVO Ltd. You do not need to sign in, explain your reasons or provide medical information.
Enter your name, an email address for confirmation and enough information to identify the purchase. In “Purchase you wish to cancel”, give the course or seminar name and, if available, the booking reference, purchase date or email address used for the booking. A booking reference is helpful but is not required.
Your statement: “I hereby give notice that I wish to cancel the purchase identified below.”
Check your details, then select Confirm withdrawal to send this statement. Opening this page or filling in fields does not send a notice.
After a successful submission, the page will show your receipt reference and the date and time your notice was recorded. Save or print that receipt. We will also send an acknowledgement to the email address you provide. If it does not arrive, contact info@ivdivo.com and quote the receipt reference.
Your notice is recorded when the form is successfully submitted. Any refund due is assessed under your statutory rights and our Terms of Participation and Refund Policy. The form does not automatically issue a refund or remove course access. Where the statutory 14-day right of withdrawal applies, you do not need to give a reason.
Email info@ivdivo.com with a clear statement that you wish to cancel, your name and sufficient details to identify the purchase. This form is optional and does not restrict other valid ways to exercise your rights. If a deadline is approaching and the form does not display a receipt, use email and retain a copy of your notice.
We use the details you submit to identify the booking, record your notice, communicate with you and handle any refund due. Withdrawal records are normally retained for six years for contract administration and legal claims. Read our Privacy Notice for the legal bases, your rights and the applicable exceptions. This form does not subscribe you to marketing.
Please do not include payment-card numbers, passwords, medical records or details of private personal circumstances.
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